Refund policy
Returns & Refunds Policy
For hygiene and safety reasons, we do not accept returns or exchanges on any socks once they have been delivered.
We will only accept returns if the item is proven to be faulty.
Faulty Items
If you believe you have received a faulty item, please contact us within 14 days of delivery at [insert customer service email]. Be sure to include:
- Your order number
- A description of the issue
-
Clear photos showing the fault
Once assessed, we will confirm whether a refund or replacement is applicable.
Non-Returnable Items
We do not accept returns for:
- Unwanted items
- Incorrect sizing
-
Change of mind
We appreciate your understanding and support in maintaining product hygiene and quality standards.